AI strategy change delivers enormous ROI. AI is a versatile tool that firms use to achieve a variety of business goals. When starting out, companies tend to use it to automate internal processes, boost productivity, and increase staff and customer engagement. As they progress and become leaders, they use AI to generate strategic gains. For example, 31% of AI leaders report increased revenue, 22% greater market share, 22% new products and services, 21% faster time-to-market, 21% global expansion, 19% creation of new business models, and 14% higher shareholder value.